Customer Service Representative Job at Summit Home Lending, Huntington Beach, CA

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  • Summit Home Lending
  • Huntington Beach, CA

Job Description

Call Center Sales Agent No Experience Necessary This is an exciting opportunity for individuals looking to start a career in the mortgage industry. Summit Home Lending will provide on-the-job training, all the mortgage education, and tools to pass the NMLS SAFE exam. This is a career path in the exciting world of financial services. No Experience Necessary Bilingual (Spanish/English) is a plus, but not required Responsibilities:

  • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
  • Record customer interactions and follow up on their experience with our company
  • Identify common customer issues and bring them to the attention of the team
  • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
  • Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
  • Make outbound calls – Connect with clients & transfer them to Loan Officers.
  • Engage & problem-solve – Answer questions and build trust with customers.
  • Earn while you learn – Competitive hourly pay + performance bonuses.
  • Fast-track to Loan Officer – We’ll cover your NMLS prep, testing & licensing!
  • Crush goals & get promoted – Develop sales skills, close deals & level up.
Qualifications:
  • Strong knowledge of customer interface and interaction
  • Must possess exemplary interpersonal skills, communication skills, and active listening skills
  • High school diploma, G.E.D. or equivalent
Who You Are:
  • Energetic & coachable – Ready to learn and grow.
  • Great communicator – Confident on the phone.
  • Sales or customer service experience? Big plus!
  • Looking for more than just a job – You want a career.
No mortgage experience? No problem! We’ll train you every step of the way. This isn’t just a call center job—it’s your chance to build a high-earning career in mortgage lending. Apply now & let’s get started! About Company: At Summit Home Lending, we’re not just another mortgage company—we’re a team of high achievers. Here, excellence is the standard, and success is earned. Our Core Values: Own the Moment – Seize opportunities and take accountability.Get Better Every Day – Strive for continuous improvement.Integrity in Action – Always operate with honesty and fairness.Experience is Everything – Deliver exceptional service to every client.Work Hard, Play Hard – Set ambitious goals and celebrate the wins.If you’re hungry for success and ready to make an impact, we want to hear from you. Apply today and take the first step toward an exciting career in mortgage lending!

Job Tags

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